What we do

 
We can support your hospitality business with all your alcohol compliance requirements. This support includes completing alcohol compliance applications on your behalf, training your staff, and managing your alcohol-related risks. We can help you meet the requirements of the Sale and Supply of Alcohol Act 2012 while you focus on running a successful business.
New businesses
There are lots of things to consider when you are starting a new business — especially if you are going to sell alcohol. Speaking to ACG in the early stages can save you money in the long run. It will make the alcohol licensing process quicker and smoother and give you certainty for your licence. No matter where you are based in New Zealand, we can help you plan how your premises will be managed and how you will sell and supply alcohol before you even have a licence. We can assist with alcohol management plans and putting systems in place from the very start which will make gaining compliance easier for you. We can also help you understand the implications for licensing compliance and enforcement once your business is open.
 
Property developers
If you are a property developer there are many factors to consider when building a premises for bars or restaurants:
  • treatment of common boundaries
  • how you want to use outside areas
  • lighting
  • smoking areas
  • use of public land
  • how patrons will be queued
  • noise
  • Crime Prevention Though Environmental Design (CPTED)
We can help you and your future tenants by:
  • understanding the implications of the Sale and Supply of Alcohol Act 2012 and how to navigate the licensing process
  • ensuring certainty for your tenants
  • minimising the delay in your tenant occupying the building
  • minimising any building fit-out changes because of licensing requirements
  • planning in advance to ensure a seamless licensing process
  • attending pre-application meetings with the council on behalf of you, or accompanying you
 
Systems, staff & training
We can provide your business with ongoing training to ensure your staff are aware of their responsibilities under the Sale and Supply of Alcohol Act 2012, while ensuring that your customers have a great experience at your premises. We can manage your ongoing training needs in accordance with the risk of your premises. We will ensure that your business has the correct systems, staff and training in place at all times including maintaining your manager’s register and notices of management change. For special licensees and large events we can develop alcohol management plans, provide staff training and briefings pre event and debriefs post event.
 
We provide:
  • Ongoing training
  • One-off training
  • Full management of compliance under the Sale and Supply of Alcohol Act 2012
  • Briefings and training for staff at special events
  • De-briefs for staff at special events
  • Alcohol management plans
  • Risk management
  • Management of duty manager register and notices of management change
  • Record keeping with regard to staff training
 
Hearings support
ACG have a wealth of advocacy experience at DLC and Alcohol Regulatory and Licensing Authority (ARLA) hearings. We can help you by:
 
  • Ensuring applications are completed prior to hearings
  • Reviewing applications to identify any possible concerns
  • Advising what to expect from DLC and ARLA hearings
  • Liaising with the regulatory agencies pre-hearing
  • Assisting with preparation of evidence
  • Undertaking an environmental scan of the premises’s location
  • Assisting in preparing submissions
  • Providing relevant up-to-date case law
 
Licensing
We provide support for on and off-licences, clubs, sports clubs and special licences, including:
  • New licence applications
  • Renewal applications
  • Temporary licence applications
  • Applications for manager’s certificates
  • Applications for special licences (big or small)
  • Alcohol management plans
  • Simple noise management plans
  • Queue management plans
  • Staff training
  • Full management of compliance
  • Record keeping including staff training records and records of duty managers
  • Advice should an enforcement application be made against your premises
  • Advocacy services - ACG can appear at DLC hearings and advocate for you
  • Communication with regulatory agencies and the District Licensing Committee on your behalf
  • Crime Prevention Through Environmental Design (CPTED) advice
 
Advisory services
We provide quick, reliable and effective advice in person, by phone or email.
 
Need more details? Contact us

We can provide you with more information or answer any queries you may have. Contact us today for a free no obligation quote.

© 2023 Alcohol Consulting Group

Alcohol Consulting Group

0800 ALCOHOL

office@acgroup.co.nz

New Zealand

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